Last updated: January 2024

Max Nova Windows (“we,” “us,” or “our”) values the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us or use our website at [company website]. By accessing or using our services, you agree to the terms outlined in this policy.

1. Information We Collect

1.1. Information You Provide Directly

We collect information you voluntarily provide, such as:

• Name, email, phone number, and other data submitted through contact or quote request forms.
• Details provided in communications, such as emails or direct messages.

1.2. Information Collected Automatically

When you use our website, we may automatically collect:

• IP address, browser type, device type, and operating system.
• Browsing data, such as pages visited, time spent, and clicks made.

1.3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Personalize your experience and display relevant advertisements.
• Analyze user behavior on our website and improve functionality. You can disable cookies in your browser settings, but this may affect certain website features.

2. How We Use Your Information

The information we collect is used to:

• Respond to inquiries and provide support.
• Conduct personalized marketing campaigns, including remarketing through platforms like Google Ads and Meta Ads.
• Improve our services and user experience on the website.
• Ensure security and compliance with legal requirements.

3. Data Sharing

Max Nova Windows does not sell or rent your personal information. We may share your information:

• With service partners: For operations such as website hosting and technical support.
• To comply with legal obligations: In response to court orders or to protect our rights.
• For marketing campaigns: With your explicit consent, to deliver personalized advertising.

4. Your Rights

You have the following rights regarding your information:

• Access and correction: Request a copy of your data or correct inaccurate information.
• Data deletion: Request the deletion of your personal information unless required by law.
• Opt-out of personalized ads: Configure preferences to stop receiving personalized advertising through tools like the Digital Advertising Alliance.

To exercise these rights, please contact us at contact@maxnovawindows.com.

5. Data Security

We implement security measures to protect your information, including encryption and access controls. However, no system is completely secure. We recommend safeguarding your information by using strong passwords and practicing good online habits.

6. Children’s Data

Our website is not intended for children under 13 years of age. We do not knowingly collect information from children in this age group. If we become aware of unintentional data collection, such information will be promptly deleted.

7. Data Retention

We will retain your information as long as necessary to fulfill the purposes outlined in this policy or as required by law. Anonymous data may be retained indefinitely for statistical analysis.

8. Changes to This Policy

We reserve the right to update this Privacy Policy to reflect changes in our practices or legal requirements. The date of the last update will always be indicated at the top of this page. We recommend reviewing this policy regularly.

9. Contact Us

For questions or requests related to our Privacy Policy, please contact:

• Email: contact@maxnovawindows.com
• Address: Brevard, FL, United States.

10. Opt-out of Tracking and Advertising

You can configure your browser to block cookies or adjust your advertising preferences on remarketing platforms such as:

• Google Ads Preferences
• Meta Ads Preferences